Description
$150 (per person) includes an online webinar for 2 hours of CPE credit
This 2-hour webinar will introduce government auditors to simple but powerful analytical tools used by Lean/Six Sigma and Theory of Constraints masters, including: the Strategic Compass, the 5 Focusing Steps, Value Stream Mapping, SIPOC, the 5 Whys, and Interference Diagramming.
By using these tools, auditors can analyze and recommend improvements to systems with less time and effort. And as a value-add bonus, auditees can continue to use the tools to strengthen their organization as they resolve audit findings.
The analytical techniques taught in this course were specifically developed by experienced auditors and continuous improvement professionals practicing in a government environment. Consequently, this approach is specifically tailored for government applications and has produced significant results in a variety of programs and service delivery models across the country.
Learning Objectives:
- Recognize the “art of the possible”
- Determine how to create What Good Looks Like logic maps
- Identify the components of a SIPOC analysis
- Recognize when to use Value Stream Maps to analyze and improve the processes of the audited organizations.
- Identify three root cause analysis techniques
- Describe the 5 Focusing Steps to analyze any process
- Identify obstacles and system solutions using an Interference Diagram
- Define the following improvement concepts:
- Triage at intake
- Full Kit
- Work-in-Process (& its use to identify resource constraints)
- Throughput (produced goal-units)
- Standard Work
- Dashboards (aka Balanced Scorecards)
- Reasons for late
- Reasons for rework (defect/discrepancy)
- Strategic gatekeeping
- Strategic Path in a summative assessment
- Journey Boards (Agile techniques applied to government processes)
Program Level: Intermediate
Field of Study: Auditing (Governmental)
Who Should Attend: Experienced government auditors and any other certified auditors with 1 or more years of experience
Prerequisites: 1 or more years of audit experience
Advance Preparation: None
Instructional Method: Webinar (Group Internet Based)
CPE Credit Hours: 2
Date: Tuesday, May 13, 2025
Time: 12:00 p.m. – 2:00 p.m. Central
Webinar Leaders:
Alfredo Mycue
Alfredo Mycue is the Co-founder of ReEngine Consulting and has 13 years’ experience in public sector process improvement at the Federal, State and Local levels. Alfredo was the Director of Business Transformation at TWC for 7 years where he functioned as the senior government improvement expert in Texas. He has a Master’s from the LBJ School of Public Affairs at UT and is a Certified Lean Six Sigma Master Black-Belt and a Theory of Constraints Jonah.
Susan Oballe
Susan Oballe has over 20 years of internal audit experience at various Texas state agencies, where she has managed and conducted performance audits and facilitated process improvement workshops. Susan has focused her career on internal audit, assisting Texas state agencies in achieving their goals and objectives by partnering with agency leadership and incorporating process improvement methodologies in the audits she oversees.
She holds the designations of a licensed Certified Internal Auditor and Certified Government Auditing Professional. She is a trained Lean Six Sigma Black Belt and is also a graduate of the Texas Fiscal Officer’s Academy.
What People Say About This Seminar
“All auditors, regardless of internal or external, should take this class as it builds upon the foundation of root cause analysis, giving them insight into where the problem exists and what solutions resolve it.”
“The instructors and overall class were well-prepared, structured, and conducted. I was engaged the whole time and they both were very personable and constructive.”
“I felt the course was timely and provided useful information and tools to immediately implement increasing audit efficiency.”
“The presenters kept the audience engaged with interactive activities. They were very descriptive when giving examples and explaining how to utilize the tools in their presentation.”
“This course was great! We were given knowledge of several useful tools and ways to approach audit issues.”
Questions? You can find our FAQ here.
To see a breakdown of how many polls and minutes of attendance are required for this webinar, see this page.
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