Yellowbook-CPE.com is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.
Participants have one year from the date the course was purchased to complete the course.
Yellowbook-CPE will maintain records for a minimum of five years. These records shall include:
- Course taken
- Instructor’s name, credentials, and contact information
- Course author’s name, credentials, and contact information
- Hours granted
- Date completed
- Location of seminar
- Name of student
- Address and contact information for student
- Evaluation forms
Records will also be retained regarding the quality testing of all self-study programs. Pilot tests of all self-study programs will be maintained as well as any updates to the programs.
For live courses, full refunds will be granted if the student requests a refund 5 days before the seminar. For online courses, full refunds will be granted if the student requests a refund before they start the quiz. If the quiz has been started, a 50% refund will be granted. No refunds will be granted after the quiz has been completed.
If a program is cancelled or pulled off-line, the student will be notified immediately and a full refund will be issued.
Complaint Resolution Policy
Student complaints will be documented and resolved in a timely manner. The student will be asked to document in an email that they are satisfied with the response to the complaint. These records will be kept for a minimum of five years. Complaints can be communicated to Yellowbook-CPE.com through email, mail, or over the phone:
P.O. Box 202138
Austin, TX 78720
Statement of Attendance Monitoring Procedures
Instructors will ask participants to sign in twice a day – in the morning and in the afternoon. Instructor will ask participants to fill out an “exception sheet” kept on a table at the back of the room to note if they miss more than 10 minutes of the seminar. Class sizes are small because of their highly interactive nature – 30 or less participants. This will allow the instructor to monitor and note on the sign-in sheet when participants are not in attendance.
For webinars (group internet based programs), YellowBook CPE will poll participants at least three times an hour. Participants must answer 70% of all polling questions to earn CPE credit.
Yellowbook-CPE.com will keep these sign-in sheets, records of polling results and exception sheets for five years.
Course Update Policy
Live seminars are continuously updated to incorporate new modules and new auditing or accounting standards. All courses including live seminars and self-studies will be updated at least annually.
Program Content Development Procedures
Leita Hart Fanta is a CPA,CGFM(Certified Government Financial Manager), and CGAP (Certified Government Audit Professional). She has developed over 25 unique seminars since 1995. Each course is customized to the audience by asking a sample of participants about their expectations and needs. All course objectives and resulting quiz questions follow Bloom’s taxonomy and instructional design guidelines promulgated by NASBA.
Course instructors will use desired take-aways of participants and interviews with team leaders to advise the design of the curriculum. Course evaluations will be used to advise the revision of the course going forward. Any interested party will be privy to the course evaluations to evaluate the outcomes of the training.
Course materials include the most recent publications, revisions, and/or review dates so that students stay current. Courses are revised as soon as feasible following changes to auditing standards and other relevant regulations. Courses in subjects that undergo frequent changes are reviewed by an individual with subject matter expertise at least once a year to verify the currency of the content. Other courses must be reviewed at least every two years.
Learning activities are based on relevant learning objectives and outcomes that clearly articulate the professional competence that should be achieved by participants in the learning activities.
Group-live seminars will undergo a review by a CPA before NASBA credit is issued. The CPA will verify that the subject matter met was relevant and worthy of certification. The following email will be sent to each reviewer and their response will be maintained for five years:
Leita has to prove to the National Association of State Boards of Public Accountancy (NASBA) that her courses are worthy of CPE credit. One way she proves this is by having a CPA fill out the attached form. Since you are friendly CPA :), we thought of you first. It should only take you five minutes. Would you do her the favor of filling it out?
Thanks so much!Course Name:Course Date:Author/Instructor:Potential Credits:NASBA Category:Course Level:Prerequisites:Advanced Preparation:Please provide additional comments as needed at the end of this document.1. The course must be based on relevant learning objectives and outcomes that clearly articulate the knowledge, skills, and abilities that can be achieved by participants upon completion of this course. Please comment on the following:Are learning objectives relevant and clearly stated? (Yes/No)2.The course must be developed and executed in a manner consistent with the prerequisite education, experience, and/or advanced preparation suggested for participants. Please comment on the following:Is course level appropriate? (Yes/No)Are prerequisites appropriate? (Yes/No)Was the time allotted to the learning activity appropriate? (Yes/No)3.The course must use activities, materials, and delivery systems that are current, technically accurate, and effectively designed. Please comment on the following:Are materials instructional rather than informational? (Yes/No)Does the instructor communicate the material effectively? (Yes/No)Does the instructor seem competent and current in the subject matter? (Yes/No)Were the facilities and technologies employed appropriate for learning? (Yes/No)4. The CPE program sponsor must provide descriptive materials that enable CPAs to assess the appropriateness of learning activities. Was the following information made available in advance:The instructional delivery method. (Yes/No)The course registration requirements. (Yes/No)Refund policy for courses sold for a fee/cancellation policy. (Yes/No)Complaint resolution policy. (Yes/No)Official NASBA sponsor statement explaining final authority of acceptance of CPE credits. (Yes/No)Reviewer’s Name:How long have you been a CPA?Please list your employers and job titles over the last seven or so years:Please share your phone number and email address here:Please share your mailing address here:Please provide additional comments here:
Each self-study course undergoes technical review by a CPA with credentials relevant to the subject matter. CPE credits will be based on the NASBA word count method. Technical reviewers will answer the following questions regarding the content:
- Does the course description on the website agree with the course materials?
- Is the technical level of the materials consistent with the level of knowledge specified for the course?
- Does the content of the materials seem adequate for the hours granted to complete the course?
- Is the information current and up-to-date?
- Did you find any typographical, math, or proofing errors?
- Did you find any errors in fact?
- Were the questions supported by the material?
- Do the answers to the question aid in learning the material?
- Are the materials adequately indexed to enable a participant to use them as reference?
- Is the author qualified in the subject matter?
- Did the course meet the learning objectives described in the introduction to the course?